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Stephanie Balan Director of Client Experience

Stephanie Balan

Stephanie Balan is a seasoned executive and a highly experienced marketing professional with a proven track record of 27 years. She has a strong background in driving optimal operations and expertise in business development, marketing, customer service, client satisfaction, and business collaboration. Stephanie’s remarkable ability to cultivate and maintain positive connections has earned her an excellent reputation for delivering unparalleled service. Her tenacity and candor have been instrumental in achieving outstanding results, and she is well-known for going above and beyond to exceed expectations. Stephanie is dedicated to making a significant and positive impact in ensuring that clients receive the highest level of service and satisfaction, further enhancing the firm’s distinguished reputation.
Outside of her professional endeavors, Stephanie finds her true joy in spending quality time with her husband Alex, raising their four children in the beautiful city of Naples, Florida. Having owned two companies in the Physical Therapy industry, she has the empathy and knowledge to effectively address challenging issues by putting clients first.
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The Shapiro Difference

  • Earning Your Trust

    Earning Your Trust. Not all attorneys are created equal. Marc Shapiro is reputable, experienced, trustworthy and is committed to both his clients and employees. We want you to be so satisfied with our law firm that you will tell your friends, family and colleagues that “Marc Shapiro is my attorney.”

  • Communication & Keeping you Informed

    We embrace technology and “simplexity.” Our legal assistants, paralegals, and attorneys will guide you through the process and make sure you are informed. We are available via text, phone and email and will promptly respond to your inquiry within one business day.

  • A Strong Office Culture

    We believe in growing people. The Shapiro team lives by three principles: Integrity, Communication, and Transparency. We mentor and nurture all levels of staff from interns to executives. A happy office means better service and more productivity for you.

  • Employing A+ Employees

    We look for employees with empathy and problem-solving ability. Many of our legal assistants, paralegals, & attorneys are bilingual and some even multilingual. Our staff is diverse and we speak Spanish, French, & Creole. We want to speak your language.

  • Grassroots Initiative & Community Engagement

    If you aren’t giving back then what are you doing? After the birth of Marc’s child, his life was transformed because of his son’s special needs. Marc routinely gives back to the Juvenile Diabetes Research Fund, volunteers with Autism Speaks and Autism awareness groups and STARability in Naples, Florida.

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